Spot Potential Fraud: Avoid Money and Bank Transfer Scams

Bank transfer scams

Bank transfer scams involve fraudsters trying to get hold of your confidential banking information. Typically, this will involve someone phoning you, claiming to be from your bank. They’ll say that there has been fraudulent activity on your account and that you need to take action quickly to stop your money being stolen. The fraudsters may then ask you to confirm your identity by giving them information, such as your date of birth, your mother’s maiden name or passwords. To ‘prove’ they are genuine, they may already have some of your information – your address or your phone number. You may be told you have to urgently move your money to a ‘safe’ account to avoid losing your money.

Take a moment to think

These scams rely on putting pressure on you. You’re told the situation is urgent and time critical and you have to act now. Stop.

What ANNA will and won’t ask you

There will be times when ANNA does have to contact you. We will usually contact you in the ANNA app, via email or occasionally via text or phone.

ANNA will never ask for:

If you have any doubts about whether the contact is genuine, log into the ANNA app and double check.