HSBC business bank account review for UK businesses


HSBC is one of the UK’s best-known banking brands, and that still carries weight for founders who want branch access, international reach, and a more traditional banking setup. The trade-off is that those strengths often come with more complexity, more fees, and fewer built-in tools than newer business accounts.
In this HSBC business account review, we’ll look at the account types, fees, pros and cons, customer signals, and how to open an account online – then compare HSBC with ANNA for businesses that want less faff and more automation.


In this article
- HSBC business account verdict
- What types of business bank accounts are available at HSBC?
- HSBC business account review: key features
- HSBC business account pros and cons
- How to open an HSBC business bank account: requirements and eligibility
- What documents do I need to provide to open an HSBC Business Account?
- How much does an HSBC Business Account cost?
- HSBC Pay cash in deposit
- HSBC ATM withdrawals
- Can I open a HSBC business account online?
- How long does an HSBC business account take to open?
- How do I close my HSBC business account?
- HSBC business account review – final thoughts
- Who HSBC is best for
- HSBC vs ANNA – a coffee shop case study
- HSBC vs ANNA comparison
- Sources
- Frequently asked questions
HSBC business account verdict
Best for: businesses that value a big banking brand, branch access, and international reach.
Not ideal for: smaller businesses that want lower fees, simpler pricing, and stronger built-in admin tools.
Bottom line: HSBC is a credible traditional option, but the review intent here depends on whether its scale and infrastructure justify the extra complexity.
What types of business bank accounts are available at HSBC?
HSBC has a range of 3 different business accounts, each designed to support different stages and types of businesses.
| Kinetic current Account (closed to new applications) | Sole traders or single director sole shareholder businesses. You must be a UK resident paying UK taxes and your business must turnover less than £6.5m |
|---|---|
| Small Business Banking Account | Small enterprises that require everyday transactional banking services. Suitable for sole traders, private limited companies and partnerships |
| Business Banking Account | Established small and medium-sized enterprises |
At ANNA we also have 4 different packages – Free, Grow, Business and Big Business, however none of them have a turnover limit. Find out more about ANNA business accounts.
HSBC business account review: key features
The strongest angles for this review are HSBC’s account range, branch access, and international footprint. The main trade-offs are fees, extra layers for international banking, and a more old-school setup.
HSBC business account pros and cons
Pros
- A well-known banking brand with a broad range of business account options.
- Branch access and a stronger international angle than many challenger brands.
- A free first 12 months on several account options.
Cons
- International payments and cash handling can become expensive quickly.
- Some products add annual maintenance or card fees, which makes pricing less straightforward.
- If you want a lighter, more app-led experience, HSBC may feel like more effort than it’s worth.
How to open an HSBC business bank account: requirements and eligibility
To open HSBC business account you should be a:
- Sole trader or a limited company (not including Channel Islands or Isle of Man)
- UK tax resident
What documents do I need to provide to open an HSBC Business Account?
You will need the following information about your business at hand:
- full business address
- contact details (telephone number, email address)
- Companies House registration number (for limited companies and partnerships)
- your estimated turnover
As well as personal details from you and any partners or directors:
- full name and date of birth
- telephone number and email address
- current personal address (and previous address if you’ve been there under 3 years)
- account number (in case you already have HSBC bank account)
- details of your debit/credit cards
After you submit your application, HSBC will try to identify you online. If this doesn't work, you’ll be asked to provide proof of your identity (passport, ID, driving licence etc.) and address (utility bills, council tax letters etc.) via a smartphone or webcam.
How much does an HSBC Business Account cost? – A detailed examination of the fees
We used the latest updated Business Price List from 15 December 2025 for this report and this is what we found:
HSBC monthly account fees
The Small Business Banking Account has no monthly fee and the Business Banking Account is free for the first 12 months, however after 12 months in addition to the monthly fees you’ll have to pay an annual fee of £32 for each Commercial Card that you own.
| Business Banking Tariffs | Monthly fees |
|---|---|
| Kinetic Current Account | None for first 12 months, then £6.50/month |
| Small Business Banking Account | £0/month |
| Business Banking Account | None for 12 months, then £10/month |
At ANNA we don’t charge annual fees for our cards – you can have an unlimited number of cards on the Big Business plan and up to 5 free ones on the Business plan. With our Free plan you pay no monthly fee and outgoing transfers are free, while the Kinetic Current Account costs £6.50/month. Therefore, we conclude:
| ANNA Business accounts | Free cards |
|---|---|
| Free | 1 card included, £3 per extra card, per month |
| Business | Up to 5 cards included, £3 per card, per month after that |
| Big Business | Unlimited free cards |
HSBC International payment fees
International business accounts are charged an Annual Account Maintenance Fee (charged monthly). The international payments charge is £17 per payment, incoming payments under £100 are free, otherwise it’s £6 per payment.
| Business Banking Tariffs | Annual Account Maintenance Fees |
|---|---|
| Kinetic current Account | N/A |
| Small Business Banking Account | £96/year or currency equivalent per account |
| Business Banking Account | £120/year or or currency equivalent per account |
At ANNA international payment fees are included in the packages and we don’t charge any Annual Account Maintenance fees.
| ANNA Business Accounts | Free SWIFT payments per month |
|---|---|
| Free | No per-payment fee, 1% currency conversion fee |
| Business | 2 free SWIFT payments, £5 per payment after |
| Big Business | 4 free SWIFT payments/month, £5 per payment after |
HSBC’s International Payments for business accounts are more expensive than ANNA’s
If you’re about to send international payments from HSBC, you’ll pay £17 per payment through Business Internet Banking, plus £96/12=£8 per month Annual Account Maintenance Fee if you hold an HSBC international business account – £25 a month for a single payment, while on ANNA’s Business plan your first 2 SWIFT payments each month are free and on the Free plan you pay only the 1% currency conversion fee.
HSBC Local transfers in and out
Payments made online via Business Internet Banking are free for all the tariffs
| Business Banking Tariffs | Local transfer fees |
|---|---|
| Kinetic current Account | Free |
| Small Business Banking Account | Free |
| Business Banking Account | Free |
At ANNA you have unlimited free bank transfers on the Big business plan, 60 free bank transfers on the Business plan, while on the Free plan, outgoing bank transfers are free.
| ANNA Business Accounts | Local free bank transfers |
|---|---|
| Free | Unlimited free outgoing bank transfers |
| Business | 60 free bank transfers, 20p per transfer after that |
| Big Business | Unlimited free bank transfers |
HSBC Pay cash in deposit
| Business Banking Tariffs | Cash in deposit fees |
|---|---|
| Kinetic current Account | 1.50% of the cash value deposited |
| Small Business Banking Account | 1.50% of value deposited |
| Business Banking Account | 1.50% of value deposited |
At ANNA we don’t accept cash deposits on any plan. If your business takes cash, you’ll need to pay it into another account first and then transfer it to ANNA.
HSBC ATM withdrawals
Cash machine withdrawals are free during the first 12 months. Here are the fees that apply after that period:
| Business Banking Tariffs | ATM withdrawal fees |
|---|---|
| Kinetic current Account | 25p per withdrawal plus 0.60% of the value withdrawn |
| Small Business Banking Account | 25p per withdrawal plus 0.60% of the value withdrawn |
| Business Banking Account | 25p per withdrawal plus 0.60% of the value withdrawn |
At ANNA we offer Unlimited free ATM withdrawals on our Big Business plan. On the Business plan you get 3 free cash machine withdrawals per month and it’s 1% (minimum £1) per withdrawal after that. On the Free plan, cash machine withdrawals are free.
| ANNA Business Accounts | ATM withdrawal fees |
|---|---|
| Free | Free ATM withdrawals |
| Business | 3 free ATM withdrawals per month, 1% (minimum £1) per withdrawal after |
| Big Business | Unlimited free ATM withdrawals |
Can you pay a cheque in an online HSBC business?
Yes, you can deposit a cheque using the latest HSBC app as well as at the counter or using a self-service machine in the branch. You will pay 50p per cheque deposited. The limitations on the in app cheque deposit are: each cheque can’t be more than £2000 and the total amount can’t exceed £5,000 (the number of cheques is not limited though).
| Business Banking Tariffs | Cheque deposit fees |
|---|---|
| Kinetic current Account | 50p per cheque |
| Small Business Banking Account | 50p per cheque |
| Business Banking Account | 50p per cheque |
Currently ANNA has no option to deposit cheques to the account, but we will be introducing this feature in the future.
Can I open a HSBC business account online?
Yes, you can apply for an HSBC business account online. You will need to:
- Download the HSBC app
- Record a video and provide your ID
In order to be eligible for an HSBC business account you should be a UK tax resident, registered as a sole trader or limited company with HMRC. You might be asked to provide proof of address (utility bill, mortgage statement, council tax bill etc.) and a proof of your business activity as well.
How long does an HSBC business account take to open?
Most business accounts at HSBC are opened in 48 hours, while at ANNA you can open a business account online in under 10 minutes.
How do I close my HSBC business account?
You can close your HSBC business account by filling the closure form in your Internet Banking. Find the “Account services” tab and select “Account closure”. You can always apply for ANNA business account instead.
HSBC business account review – final thoughts
HSBC offers a solid range of business banking solutions designed for different stages of business growth – from sole traders to more established SMEs. The Business Banking Account comes with a free 12-month introductory period, while the Small Business Banking Account has no monthly fee at all.
International payments and cash handling services are available but come with additional charges, which can add up for businesses with frequent overseas transactions. The application process is fully online, although identity verification might sometimes require additional documentation.
Overall, HSBC remains a strong option for businesses that value traditional banking infrastructure and branch access, but it may not be the most cost-effective or flexible solution for small businesses looking for digital-first tools or automation features.
Who HSBC is best for
HSBC is best suited to businesses that want a traditional bank with international capabilities, a broad product range, and branch access. It’s less attractive for smaller businesses that want simpler pricing, faster support, and more admin tools in the app.
HSBC vs ANNA – a coffee shop case study
Meet Dwight, he runs a coffee shop in Shoreditch with his wife Angela (all characters are fictional and no relation to the US Office TV show). Last month they:
- Made 69 local payments in and out
- Received 1 international payment of £150 (refund for coffee they ordered by mistake from Columbia)
- And each of them has a debit card
With HSBC they would pay: 69x£0 (for local transactions) + £6 (incoming international payment of £100 or more) + £64/12 (2 Commercial Cards, if applicable) + £0 (Small Business Banking Account monthly fee) = £11.33
With ANNA they would have to pay: £22.90 + VAT (Business plan monthly fee) + 60*£0 + 9*£0.20 (for local transactions, given the Business plan includes 60 free transfers a month and 20p for the rest) + 1*£0 (covered by the 2 free SWIFT payments a month) + 2*£0 (both expense cards are included) = £24.70 + VAT. To sum up, on bank fees alone HSBC’s Small Business Banking Account is cheaper for a business like Dwight and Angela’s. What they get with ANNA is the admin side: Auto Accountant, free for the first 4 months, handles VAT Returns, Corporation Tax, payroll, the Confirmation statement and other filings in the same app, so they don’t need separate accounting software.
HSBC vs ANNA comparison
| ANNA | HSBC | |
|---|---|---|
| Trustpilot score | ★4.6 | ★4.8 (HSBC UK business profile) |
| Free plan | ✅ Free plan, £0 a month | ✅ Small Business Banking Account, £0 a month |
| Paid plans | Grow £12.90, Business £22.90 (first month free), Big Business £59.90 – all + VAT a month | Business Banking Account: free for 12 months for start-ups and switchers, then £10 a month |
| Local bank transfers | Free: unlimited out Grow: 15/mo, then 27p Business: 60/mo, then 20p Big Business: unlimited | Free through Business Internet Banking |
| Expense cards | Free: 1 Grow: 2 Business: 5 Big Business: unlimited | Commercial Cards, £32 a year each |
| ATM withdrawals | Free and Big Business: free Grow: 1.5%, min £1 Business: 3 free/mo, then 1%, min £1 | 25p per withdrawal + 0.60% of the amount (free from 14 December 2026) |
| Pay cash in | ❌ Not supported | ✅ Branch or Post Office, 1.50% of the value (from 14 December 2026: free in branch, 2% at the Post Office) |
| Cheque deposits | ❌ Not supported | ✅ App, branch or Post Office, 50p per cheque |
| International payments | 1% currency conversion (0.5% on Big Business) Grow: £5 per SWIFT payment Business: 2 free SWIFT/mo, then £5 Big Business: 4 free SWIFT/mo, then £5 | £17 per payment sent online £6 per payment received of £100 or more |
| Customer support | ✅ 24/7 Cardiff team, typically under a minute | 24/7 online assistant |
| Cashback | ✅ Up to 40% at 150+ partners, on any plan | ❌ |
| Payment collection link | ✅ | ❌ |
| Savings pots and interest | ✅ Pots, savings up to 3.66% AER (promotional, first 3 months) | No pots; separate business savings accounts |
| VAT return calculated and filed | ✅ Auto Accountant | ✅ My Business Finances (Sage), eligible sole traders only, £5.99 + VAT a month after 12 months free |
| Corporation Tax | ✅ Calculated and filed | ❌ |
| Payroll and PAYE | ✅ Payroll, RTI submissions and employment allowance | ❌ |
| Invoicing | ✅ | ✅ My Business Finances, eligible sole traders only |
| Receipt capture | ✅ | ✅ My Business Finances, eligible sole traders only |
| Tax estimates | ✅ | ✅ My Business Finances, eligible sole traders only |
| Confirmation statement filing | ✅ | ❌ |
| AI tax assistant | ✅ Terrapin | ❌ |
| FSCS protection | ❌ E-money account – funds are safeguarded in segregated accounts, not lent out or invested | ✅ Up to £120,000 |
The business banking industry has evolved significantly over the last 5-10 years, leaving a lot of the old school high street banks behind.
For many high street banks, it is taking far too long to adapt to the changing market and introduce new features like integrated accounting software or invoice automation. What they can provide is a solid set of basic banking products (as well as long waits for customer support). But you’ll miss out on the latest features and the technology that will allow you to save time and money on your business. It’s also worth diversifying your risks by trying different business accounts to make sure you have the right one for your business. At ANNA you get your first month free on the Business plan, so it’s simple and easy to try out the new features and take advantage of the latest technology.
Sources
Frequently asked questions
HSBC can work for start-ups that want a big banking brand and branch access, but it may feel heavier than necessary if you mainly want speed, lower fees, and digital-first tools.
That depends on the account type, but monthly fees, annual maintenance fees for some international features, card fees, and international payment charges can all come into play once the introductory period ends.
HSBC tends to suit businesses that still value branch access and a traditional bank setup. Digital-first businesses may prefer a simpler account with more built-in admin features.
Yes. HSBC supports online applications, although you may still need to complete identity checks or provide additional documents if the automated verification does not work.
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