What is HR and does your small business need it yet?

More than a few of us have made an off-colour joke at after-work drinks, clapped a hand over our mouths and said in a hushed tone, ‘Don’t tell HR!’ But besides hiring, firing and policing the odd behavioural slip-up, what do HR professionals actually do – and does your small business need them?

The short answer is yes, but not necessarily in the way you might assume. We talked to Claire Baker, CEO of Claire Baker Boutique HR Consulting, who specialises in helping technical, professional, and creative service based businesses either experiencing or expecting growth.