Is ANNA’s AI Tax Advisor – Tax Terrapin – more useful than HMRC’s chatbot?

HMRC has been hitting the news headlines recently for all the wrong reasons – namely unacceptably long waits for its customers calling the helpline to get answers to their tax questions. At ANNA we’re rather proud of our AI-powered taxbot, affectionately called Tax Terrapin, and are sure it could help a lot of people with instant responses to their queries. In this article we’ll tell you a bit more about Terrapin and look at how it measures up to HMRC’s offerings…